WHY CHOOSE PETOLLO?

Petollo is a global brand of pet supplies manufacturer. With nearly 5 years of industry accumulation and intensive cultivation.


We win a large number customers' recognition and trust. We are a brand integrating design, production and sales and after-sales service in one. We specialize in the production and sales of pet functional apparel like pet life jacket, harness, pet raincoat and so on.


We are aiming at produce high quanlity durable well made pet supplies. We sell all over the world through the layout of global sales channels and the layout of overseas warehouses in different countries.



SERVICE GUARANTEE:

Don't like? 30 days Money Back guarantee, be at ease. Any questions please feel free to contact us anytime For any help, we will try our best to provide a most pleasant experience for our esteemed customers.

Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Expedited shipping costs on the original order will not be refunded.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (7 to 10 business days), the time it takes us to process your return once we receive it (3 to 7 business days), and the time it takes your bank to process our refund request (7 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Please reach out to jeffery@petollo.com to begin the return. 

ALL CLEARANCE SALES ARE FINAL. CLEARANCE PURCHASES ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE. 

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.The delivery time to the United States and most European countries will be around 7-25 working days.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. 

If you have any questions, please contact us by email: jeffery@petollo.com